"The beach is gorgeous with some palm trees and kept very clean and 2 buffets, a mexican restaurant, italian restaurant and seafood restaurant."
S Comazzetto from Canada
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"Pool area and beach are great"
Ian Michael
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"With this premium room, we got an access to an exclusive air-conditioned lounge with international drinks, espresso machine, and appetizers, which was super nice."
Yordanka from United States
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Occidental Tucancún, a 4-star all-inclusive hotel rated 7.8/10 on Booking.com, features 339 fully equipped rooms with impressive views of the Caribbean Sea. The beach hotel includes a Wellness Center offering various treatments, three swimming pools, and expansive sports facilities.
Rooms & Amenities
The rooms at Occidental Tucancún include amenities such as air conditioning, a minibar, and free Wi-Fi. Guests can enjoy views of the Caribbean Sea from comfortable Double and Family Premium Level rooms, which also feature a tea and coffee station.
Dining Options
Dining options include a full international buffet at the El Mirador restaurant and three à la carte restaurants serving seafood, Mexican, and Italian delicacies. Guests benefit from unlimited access to bars offering a wide selection of local and international drinks.
Leisure & Activities
Occidental Tucancún offers a comprehensive range of sports and activities, including tennis, basketball, and various water sports. The hotel also features three swimming pools, one with a unique lounge area, and programs for children at the Kids Club.
Services & Entertainment
Professional entertainment includes daytime activities and evening shows by a ballet company. The hotel provides concierge services and private check-in for guests opting for Premium Level services, enhancing the overall experience.
Must-do experiences
Savor fresh ceviche at El Fish Fritanga on the beach.
Explore the vibrant Mercado 28 for crafts and local food.
Visit the ancient ruins at El Rey for a slice of history.
Enjoy a night at Coco Bongo for unforgettable entertainment.
Take a day trip to Isla Mujeres for stunning beaches and snorkeling.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite Ocean Front Premium Level
2 persons
80 m²
1 King-size bed
Shower
Coffee machine
room details
Double Room
2 persons
35 m²
2 Double beds
Shower
Coffee machine
room details
Double Ocean Front
2 persons
35 m²
2 Double beds
Shower
Coffee machine
room details
Double Ocean Front Premium Level
2 persons
35 m²
1 King-size bed
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Billiard tables
Table tennis
Guest Parking
Cookware/ Kitchen utensils
Services
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Foot massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Occidental Tucancun invites guests to explore a delightful array of dining venues offering an enticing blend of international and local flavors. Experience culinary artistry from a full buffet to á la carte dining, each setting designed to create a memorable atmosphere for every guest.
Mirador
International
Ambiance
Bright and spacious, providing a welcoming atmosphere perfect for family gatherings or romantic dinners.
Key Offerings
A rich breakfast buffet to energize the day, followed by a varied selection of international dishes for lunch and dinner, ensuring delightful meal options at each visit.
Reservation
no
Daily from 07:00 - 11:00 for breakfast, 13:00 - 15:30 for lunch, and 18:00 - 22:30 for dinner.
La Claraboya
Seafood, International
Ambiance
An inviting space that captures the essence of seaside dining, perfect for enjoying fresh catch with stunning views.
Key Offerings
Indulge in a variety of seafood specialties along with international favorites, enhancing the dining experience with enchanting sunsets.
Reservation
no
Daily from 08:00 - 10:30 for breakfast, 12:00 - 18:00 for lunch, and 19:00 - 22:00 for dinner.
Mexico Lindo
Mexican
Ambiance
A vibrant and colorful environment that reflects the rich culture of Mexico, making guests feel at home.
Key Offerings
Experience authentic Mexican dishes, including traditional flavors and recipes that bring the true essence of Mexico to the table.
Reservation
no
Daily from 18:00 - 22:00.
La Trattoria
Italian
Ambiance
Cozy and inviting, offering a relaxed dining experience reminiscent of an authentic Italian trattoria.
Key Offerings
Savor classic Italian dishes with a focus on fresh pasta and seasonal ingredients, perfect for an intimate dinner setting.
Hotelera Cancun Blvd. Kukulkan km 9.5 Zona Pasaje Turistico Plaza Dady-O Local B6
Mi Chelitas Bar & Restaurant
170 m
Bvd. Kukulkan
MrPampas Kukulcan
430 m
Boulevard Kukulcan km 13 col. Benito Juarez
La Destileria Cancun
430 m
Boulevard Kukulcan km 12.65
El Fish Fritanga
560 m
Blvd. Kukulkan KM.12.6 Hotel Zone Between La Europea & Dominos
La Veranda
1.2
km
Blvd Kuculcan The Royal Sands
Siete
820 m
Boulevard Kukulcan Km. 12.5
Johnny Rockets
1.0
km
Plaza la Isla
Explore Cancun
Explore Cancun's Surroundings
Top Attractions
Activities
Dining
Entertainment
La Isla Shopping Village
14 minutes' walk
Shopping, dining, and entertainment in a picturesque waterfront setting with stunning views.
Interactive Aquarium
13 minutes' walk
Hands-on marine experiences, including swimming with dolphins and interactive exhibits for all ages.
Kukulcan Plaza
4 minutes' walk
A vibrant mall featuring a mix of local shops and brands, along with dining options and art displays.
Yamil Lu'um Archeological Site
15 minutes' walk
A small Mayan ruin offering a glimpse into ancient civilization with stunning ocean views.
Water Sports Adventure
5 minutes' drive
Enjoy jet skiing, parasailing, and snorkeling activities at nearby beaches; rentals available onsite.
Yoga on the Beach
5 minutes' walk
Relax and rejuvenate with beach yoga classes held regularly, perfect for all experience levels.
Dolphinaris Cancun
17 minutes' walk
An interactive experience where you can swim with dolphins in a safe and fun environment.
Tequila Grill
6 minutes' walk
Casual Mexican dining with fresh ingredients; signature dishes include fajitas and tacos.
La Pizza
3 minutes' walk
Charming atmosphere with a range of pizza options; popular for its thin-crust and gourmet toppings.
Mi Chelitas Bar & Restaurant
3 minutes' walk
Vibrant bar atmosphere serving traditional Mexican dishes and cocktails; great for socializing.
H Roof
15 minutes' walk
Rooftop bar featuring live music and stunning sunset views; perfect for evening relaxation.
Dolphinaris Cancun
17 minutes' walk
Family-friendly venue with opportunities to interact with marine life; fun for kids and adults alike.
Getting around
City Centre
Cancun16 min
·
10.6
km
Airports
Cancun (CUN)30 min
·
19.6
km
Isla Mujeres (ISJ)46 min
·
30.4
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5
based on 10308 reviews
7.9
7.9/10 based on 1369 reviews
#63 of 272 hotels in Cancun based on Tripadvisor
Jackson
United Kingdom,
February
2025
8.8/10
I had a fantastic time at the hotel, which boasts beautiful ocean views and an exceptional beach right on its doorstep. The staff truly made my experience memorable with their excellent service, and I enjoyed the spacious, clean room. However, the food was hit or miss, with some meals lacking taste and variety. Overall, the amenities were great, and I appreciated being able to use them even after check-out.
Rooms
9.0
The room was oceanfront, spacious, and clean each time I returned. It had all the amenities I needed for a comfortable stay.
Service
10.0
The staff was simply amazing - from the waiters to the front desk, everyone went above and beyond to make our stay enjoyable.
Location
10.0
The hotel is perfectly located right on the beach, providing easy access to both relaxation and activities nearby.
Dining
6.0
While the buffet had a lot of options, I found the food to be inconsistent, with only a few meals standing out as truly delicious.
Facilities
9.0
The hotel had three lovely pools, and the beach area was stunning. The entertainment staff added to the fun with engaging activities.
Stunning ocean views
Inconsistent food quality
Avery
United Kingdom,
January
2025
6.8/10
I had an okay experience at this all-inclusive resort. The pools and beach were beautiful and well-maintained, but the food was often disappointing and service was hit or miss. The location was decent, but my expectations for the dining options and overall service were not fully met. Given the price, I think there might be better choices out there for a seamless stay.
Rooms
6.0
The rooms were clean, but they felt a bit dated and lacked some basic comforts. The air conditioning was not working well, leading to some uncomfortable heat during my stay.
Service
7.0
The staff, especially the waiting staff, were friendly and tried their best, but they seemed overwhelmed at times. Overall, the service felt inconsistent.
Location
8.0
The hotel is conveniently located near a vibrant shopping plaza and offers a fantastic beach area with nice scenery. It's a decent spot for exploring.
Dining
5.0
The dining options were quite limited, and I was often left feeling unsatisfied with cafeteria-style food that wasn't very appealing or warm. More variety would be ideal.
Facilities
8.0
The facilities were a highlight, with three pools and a beautiful beach area. The pools were clean and had plenty of seating available, which I appreciated.
Gerald
United Kingdom,
December
2024
8.4/10
I had a wonderful stay at Occidental Tucancun, located right on the beautiful Cancun strip. The pools were fantastic, and the beach offered stunning views. While the food options were decent, it did get a bit repetitive after a week. Overall, great value for a family vacation, though the elevators could use some improvement.
Rooms
8.0
The room we initially had was a little dated and lacked a balcony, but once we moved to a room in the southern wing, it was spacious and had an amazing ocean view.
Service
9.0
Service was excellent, especially at the specialty restaurants where the waitstaff was attentive and friendly.
Location
9.0
The location is great, right in the middle of the hotel zone and close to everything, including transportation options.
Dining
7.0
Dining options were good, but some of the buffet items repeated during our stay, which was a little disappointing.
Facilities
9.0
The facilities were impressive, with three pools and direct beach access, making it perfect for relaxing days in the sun.
Richard
United Kingdom,
September
2024
8.6/10
My stay at the resort was quite mixed. On the plus side, the location was fantastic with beautiful beach access and great bar service. However, the dining experience was disappointing, and the room setup could use improvements in terms of noise insulation. Overall, it was good value for the price, but the dining could have been much better.
Rooms
7.0
The room was spacious and clean with a lovely balcony, but I could hear everything in the hallway, which made it less relaxing.
Service
9.0
The staff were friendly and attentive, especially the waitstaff who went above and beyond to make our stay enjoyable.
Location
10.0
The location was ideal, right near the ocean and close to a mall, making it convenient for shopping and dining out.
Dining
5.0
Dining was underwhelming; the food quality varied greatly, and some meals were just not appealing at all.
Facilities
8.0
The resort had nice pool options and a well-maintained beach area, perfect for relaxation.
Alfred
United Kingdom,
September
2024
7.8/10
I had a lovely stay at the hotel, enjoying the beautiful beach and stunning ocean views from my room. The facilities were clean and well-kept, and the ambiance was perfect for relaxation. However, the food quality left much to be desired, and I found it quite disappointing at times. Overall, while I enjoyed my time and appreciated the adult-only pool, the dining experience could definitely use improvement.
Rooms
7.0
My room had a breathtaking sea view, but it felt a bit dated and could use some TLC.
Service
9.0
The service was attentive and friendly, and I was pleasantly surprised with my room upgrade at no extra charge.
Location
10.0
The hotel location was fantastic, right by the beach and close to local attractions.
Dining
5.0
The dining options were quite limited, and I found some dishes to be less than appetizing, which detracted from the overall experience.
Facilities
8.0
The pools were nice, especially the adults-only area, providing a great space to unwind and relax.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Occidental Tucancun serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of floors:
8
Number of rooms:
741
Former name
Barcelo Tucancun Beach
FAQs
About Occidental Tucancun
What is the check-in and check-out policy at Occidental Tucancun?
Check-in is at 15:00 and check-out is at 11:00.
How far is Occidental Tucancun from Cancun International Airport?
The hotel is approximately 24 km from Cancun International Airport, which takes around 24 minutes by car.
What are the nearby attractions around Occidental Tucancun?
Nearby attractions include El Rey archaeological site (3 km) and Museo Subacuatico de Arte (1 km).
What dining options are available at Occidental Tucancun?
The hotel features one international buffet and three à la carte restaurants offering seafood, Mexican, and Italian cuisine.
Are there any recreational facilities at Occidental Tucancun?
Guests can enjoy a variety of recreational facilities including tennis courts, a fitness center, and an outdoor swimming pool.
What room amenities does Occidental Tucancun provide?
Rooms are equipped with air conditioning, a flat-screen TV, a mini bar fridge, and tea/coffee making equipment.
Is there a wellness center at Occidental Tucancun?
The hotel features an exclusive Wellness Centre offering a variety of relaxing and rejuvenating treatments.
What activities are offered for children at Occidental Tucancun?
The hotel includes a kids' club, a children's play area, and a game room to entertain younger guests.
Can I find parking at Occidental Tucancun?
Private on-site parking is available for guests free of charge, though reservation is needed.
What languages do the staff at Occidental Tucancun speak?
The hotel staff is multilingual, including English and Spanish.
What forms of payment does Occidental Tucancun accept?
The hotel accepts American Express, Visa, and MasterCard.
How far is Occidental Tucancun from the nightlife at Coco Bongo Club?
The hotel is approximately 4 km from Coco Bongo Club.
What entertainment options are available at Occidental Tucancun?
The hotel offers evening entertainment, live music performances, and themed dinners.